The real source of great results

Saw this today, and thought you would enjoy it. This is the real source of great results!

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How do you manage all your good ideas?

Have you noticed that you can think of far more great ideas than you can possibly act on at any given time?

What do you do? How do you keep track of your ideas? Do you write them down? Do you just let them float around in your head? Do you find yourself wondering what might be possible ‘if only’?

All men dream, but not equally. Those who dream by night in the dusty recesses of their minds, wake in the day to find that it was vanity: but the dreamers of the day are dangerous men, for they may act on their dreams with open eyes, to make them possible.  – T. E. Lawrence

Write them down! You might not act on all of them at once, but you will act on some of them. And that will make you dangerous!

Everyone needs a supervisor?

Apparently so. I am going to introduce you to my supervisors today.

There are two of them. Lucky me!

Chanel, aka Queen High Empress of the Universe and Boss of Everything

One actively supervises me – she believes that, left to my own devices, I will most likely goof off. She might be right!

This is Chanel – the big boss. Has a very no-nonsense attitude, and an imperious approach to life. Tail is always straight up. Only occasionally bothered by her son, Sebastian. Even given that most cats are very imperial, she takes it to a whole other level!

Sebastian, the other cat, just thinks that wherever I am is the best place to be.

A sweet prince, he is the security around the place. He has made it quite clear that he will lick any intruder to death. A real love bug. His favorite place to sit is on me. If he can’t do that, then he will figure out a way to snuggle up as close as he possibly can (read – mostly on me). And if I make even that impossible, he will be curled up at my feet. Very un-cat-like, but there you go. We all like to be adored.

Sebastian, taking a nap with Cthulhu

As you can see, Sebastian is a really fluffy guy.

Both cats are purebred Persian/Himalayan – and both have beautiful blue eyes. So, very thick fur, and very long fur, and I am always chasing dust kitties. Sebastian loves to be combed, and would bring me his comb if he could get his teeth around it. Chanel not so much – she lets me know she has claws and knows how to use them. So, brushing her is usually more like an ambush, and it can take a week or more for me to get to all her parts.

So there you go – my supervisors. They keep a sharp eye on me, and make sure I am not working too hard.

Shameless self-promotion

Recently I was contacted by Carolyn Semedo of The Enterprising Moms. She was working on creating some educational offerings for her members, and one of the members suggested she talk to me about speaking with her group.

When we talked, she asked if I would be willing to create a case-study to use as a presentation. She suggested I work with one of the members, and then we could jointly present the before / during / and after of the work. And, being a smart, savvy businesswoman, she volunteered herself!

Well, she has been blogging about her experience. (Excerpted below)

A few of the key points that really shifted my thinking …

• I’m a highly visual person. If a thing is not in my line of vision, it’s likely to fall off my radar. What I learned is that my visual cues (polite term for ‘overflowing step file holders’) are overstimulating and overwhelming; and that there are more visually appealing and less stress-inducing ways of keeping track of active projects. Music to my ears!
• Many of the systems I have in place are well thought can work well for me, once I work out all of the kinks. For instance, I have numerous email accounts to help me keep track of different types of email (bills, personal, shopping, business, admin, networking, etc.). While some people use filters, I chose different accounts. My system for separating email works, but the way I process my email doesn’t. I’m working with Terry to implement a system to process my in-box and keep it empty.
• Most of the projects I’m working on require large chunks of time, something I rarely have. Terry helped me to shift how I think about my projects and my progress on them. By breaking projects up into smaller tasks, scheduling blocks of time for tasks (even as little as 15 minutes) and using a timer to keep me on task, I can make steady progress and achieve a sense of accomplishment while working towards completion.
• I don’t have to start from scratch. Terry explores how I work, what works well, and then works with me to put structures in place that support the way I work. So, it’s not about implementing a canned system, but building a system that works with my work flow.

Read the before post here.

Read the rest of the excerpted post here.

I love my clients!

Managing expectations (part 2)

In an earlier post, I was talking about managing interruptions.

The first step was to identify the interruptions (phone calls, email, drop ins, etc.).

Second was to identify the expectations (prompt response, things done on time, etc.).

Finally, identify the communication needed that would allow you to manage the expectations.

Managing the expectations of other people who would want or need to communicate with you throughout the day is a simple matter of communication.

Think back to the last voicemail you reached when you were calling a colleague. Did it say:

“Thanks for calling. I am away from my desk. Leave a message and I’ll get back to you.”

How useful is that message? How much confidence do you have in your call being returned. And when will it be returned anyway?

What if instead the message said something like:

“In order to keep to all my deadlines, I am not answering my phone right now. However, if you leave a complete message (including why you are calling), I will return all phone calls between 11-12 or 3-4.”

And you knew the person would actually do that? I don’t know about you, but I am more inclined to leave a message (and only one message) when I get a voicemail like that.

And it is the same issue for emails. If you have already set up your email protocols (and I hope you have), and you are not checking email all day long, then all that is needed is a simple auto-response letting people know when you will be checking and responding to your email.

Two simple steps to free you up to get more done. Worth a try?

Managing interruptions = Managing expectations

Have you noticed how many interruptions there are in any given day? Maybe you even find yourself grumbling about all the interruptions?

“I could get this project done if the phone would just stop ringing!”

“I had so many emails coming in I just couldn’t get focused on anything today!”

“Even though I had my door closed, people kept popping in with ‘this will only take a sec!’”

“My desk is such a disaster, I spent half the day looking for the report I needed!”

Been there. Done that. It is no wonder we are a culture operating with a high level of inability to focus! It is pretty clear that more and more we need to be very proactive in managing the interruptions. But how can we do that?

Part of it, I think, comes from being able to manage expectations – our own and others’. What do I mean? Well, if you expect to get a certain piece of work done, but you know it will take 8 hours of focused action, and you (1) only schedule 4 hours, and (2) allow yourself to answer the phone and check email during that time – then you are not doing a very good job of managing your own expectations. And you will be disappointed.

If you let your phone go to voicemail, and don’t check your email, and you haven’t set up anything to manage the expectations of the people attempting to contact you – you will end up with multiple messages from the same person, most probably expressing an increasing level of frustration and annoyance, and you could end up alienating a key client, friend or colleague.

How can you overcome this?

First, identify the interruptions:

• phone calls
• email
• having to locate resources
• people dropping by
• your preferred method of procrastination
• etc.

Second, identify the expectations:

• a prompt response to phone or email messages
• resources are available
• project/task will be completed on time
• etc.

Finally, identify the communication needed that will allow you to manage those expectations.

More on that in the next post…

Change of perspective is a great thing

I just got back from a week in beautiful, sunny, SW FLorida. And, of course, it snowed within 12 hours of my return. Now, if it had snowed before I left, I probably would have been grumbling about the inconvenience of it all.

The interesting thing is, after a week of studying, writing, walking and thinking – I could completely enjoy and appreciate the beauty of the snow. Perspective is amazing!

Where in your work/life are you feeling trapped? Could you just be a little too close to the situation to see what is really possible?

Step back, take a wider view. That may be all it takes to change the outcome.

What do you think you can’t do?

At a workshop last week, a participant challenged something I said with “Yes, but, with budget cuts the work still has to get done! How on earth am I supposed to get it all done?” And, there was a lot of agreement in the room for what he was saying. (Full disclosure – this was at one of my favorite parts of the exercise – where I expect people to begin challenging my assertions!)

He was challenging an assertion I had made that he (and everyone else in the room) had total control over where he put his time and effort. And, that the best place to put that time and effort was into the fulfillment of his goals (whatever they may be).

Yes, but – this paperwork has to be done. Yes, but – this other thing has to be done. Yes, but – how am I supposed to get all of this done? Yes, but – I have a family, another job, a mother-in-law, groceries to buy, a house to clean, bills to pay, filing to do, calls to make, appointments to keep…

You get the picture?

Then, another person said “maybe we need to start spelling TIME as TEAM!”

Brilliant! Exactly!

Why on earth would you want to do it all yourself?

And don’t tell me you can’t afford to build a team! There are resources you can’t even see when you are thinking that way.

Start asking yourself “How can I …?” and see what happens…

Just breathe…

Stress. It can kill you. It can make you stronger. And it isn’t going away any time soon.

What is the difference between one person snapping and another bouncing back? I wish I had a definitive answer. All I can do is answer for myself.

Breathe. Stop. Take a moment. Find something to make you laugh. Find something to inspire you. Establish rituals.

They say in weight training that muscle tissue grows when the muscle is at rest – which is why it is so important to rest the muscle. Stress it, then rest it.

But, I don’t think many of us are taking the time to rest!

I saw a great video yesterday of John Assaraf talking about his super-power. Check it out. Try it out.

Remember – stop. Breathe. Laugh. Rest.

How much time does it really take?

I was talking with a colleague this evening. We were discussing how much time things really take. (Always either far more or much less than many of us think.)

I am always astonished when I hear someone commit to something without really looking to see if they can deliver on what they are promising. For example, one person will schedule a seminar they are going to lead six weeks into the future, without confronting the fact that they will be away or otherwise occupied for five of those weeks. Leaving them one week to get all the preparation done. Not to mention the marketing, sales and registration.

How well do you think that is going to work? Yep, not very well. And I suspect there is a whole lot of overwhelm on the horizon.

I know she thought six weeks was plenty of time. After all – it is SIX weeks. However, when we looked at her schedule she could see that even though it was six weeks in the future – she would only have a few hours available the week before the target date to work on her preparation and making the seminar extraordinary. So, we shifted the schedule.

When you start to approach your planning with this in mind it can really look like you won’t get very much done. After all, you won’t be able to say yes to more than you really have time to do well. But, trust me, in the end you will get MORE done this way, and you will have far less stress to deal with while you are at it.

Which would you rather do? Cram 40-60 hours of preparation into a week where you already have a full schedule, or plan exactly when you are going to do your preparation – taking the bigger picture into account?